Testimonial Reviews

Thank you for your help, your guidance and your suggestions in directing me to a better quality stairlift. Your efforts and knowledge are much appropriated.Best regards

- B. Shepard

Awesome service!!  Highly Recommended!!

- John P.

I've personally worked with Gary Gleason, Owner, in the stair-lift industry for the past 15 years. His dedication to customer service, making sure the correct lift is designated, and willingness to go the extra mile for his customers are all traits seldom seen in today's marketplace. His determination to please the customer is a constant focus. He only offers high quality lifts - with warranties unmatched in the industry. I would strongly recommend Richmond Stair Lifts for accessibility product needs.

- Mike V.

I called Ricmond Stair Lifts to provide a stairlift for my mothers home. I felt comfortable with their staff. I spoke with Gary who was very informative about the types of stair lifts for sale. Bottom line here is they were quick with the service and installation (only a few days). The technician was very efficient and professional. I highly recommend using this company for all of your stair lift needs. I would do business with again.

- Andy F.

This was a fantastic piece of equipment. The company and their representitive were so profesional and knowledgeable. Now the basement is another room I can use. Its the first time I was able to see the basement in the 6 years since we bought it. Thank you Richmond Stairlifts.

- Sherry K.

After reviewing several different lift designs I selected this lift because of the drive technology and no periodic maintenance required. Plus its warrantied 100%. They installed it the next day. I highly recommend them.

- Annie T.

Great customer service. Highly pleased.

- CrimeHound

The stair lift works like a dream and will enable my mom to have access to her full bathroom and her bedroom on 2nd floor of house. Thanks very much; much appreciated.

- Quincey

The person that helped us was the best. The lift was easy to install with his direction. We had a mistake and it was taken care of right away. It works great!

- Chris S.

Arrived way before expected and was exactly what I needed.

- John W.

I almost bought the stair lift from someone else until I noticed the warranty issues. Richmond Stairlift is the ONLY one that offered a lifetime warranty on the entire stair lift. Make sure you read the fine print on the other companies. They don't really warranty 100% on everything. These guys do....even the computer board and battery. I HIGHLY recommend these guys. Great purchasing experience.

- Paul C.

There was a little confusion on the frontend with the FED EX tracking number, but once that was resolved, the transaction went well. Representative responded when I had questions. Would recommend this seller. Product works well.

- JD

I'm a disabled marine vet and needed a stair lift bad due to my injuries. Richmond Stairlifts assisted me along with the VA. Their knowledge and understanding of my needs was a game changer for me. They were professional and the VA covered it all. I highly recommend them. They were very respectful and accommodating. Thanks so very much. You have no idea how much it meant to me to have you assist me the way you did. Howrah!

- SemperFi Recon

We actually upgraded after talking to the Represenative.  Very glad we did.

- Mary E.

Richmond Stair Lifts is a one of the most professional companies that I have worked with. They deliver the special and individualized service that a person should demand. Gary Gleason at the company is a man of his word and makes sure that each order and service is taken care of in a professional manner. You cannot go wrong with them.

- Chris J.

I am so pleased with the lift I ordered from Richmond Stairlifts. This lift is a miracle for me, as I'm not getting any younger. Highly recommend Richmond Stairlift products. I spoke with Gary, what a pleasant man and very helpful. Thank you Gary.

- Terry D.

I would not use any other company! The caring and extra personal involvement they provide is priceless. Thanks and keep up the good work!

- Blake C.

Smooth transaction, quick & eaqsy, very satisfied AAA+++

- Steve39